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USAble Mutual Insurance Company

USAble Mutual Insurance Company - Financial Information Privacy Notice

USAble Mutual Insurance Company understands the privacy of your employees’ information is important to you. The proper handling and security of that information is one of our highest priorities. We want you to know how we protect that information should any of your employees have questions about how their information is handled.

Customer Information

USAble Mutual collects nonpublic personal financial information about the members of your health plan from several sources. This information includes such items as names and other personal identifiers from applications for USAble Mutual products, transaction information from the use of our products, and information related to the fact that your employees have been or currently are our customers.

Sharing of Information

USAble Mutual does not disclose, and does not wish to reserve the right to disclose, nonpublic personal information about your health plan members to our affiliates or other parties except as permitted or required by law. Examples of instances in which USAble Mutual may provide personally-identifiable information about your employees (including but not limited to name, postal and email addresses, telephone numbers, and related nonpublic financial information) to affiliates or other third parties are:

  • To service or process products that your employees have requested.
  • To provide information as permitted and required by law to accrediting agencies.
  • To provide information to comply with federal, state or local laws in an administrative or judicial process.
  • To provide information to a business associate (including one of our affiliated companies) working with USAble Mutual in providing services to your health plan.

How We Protect Personal Information

USAble Mutual uses various security mechanisms to protect your employees’ personal data including electronic and physical measures as well as company policies that limit employee access to nonpublic personal financial information. Improper access and use of confidential information by a USAble Mutual employee can result in disciplinary action up to and including termination of employment.

Disclosure of Our Privacy Notice

USAble Mutual recognizes and respects the privacy concerns of potential, current and former customers. USAble Mutual is committed to safeguarding this information. This Financial Information Privacy Notice is provided for informational purposes and will be updated and distributed as required by law. It is also available on our website at usablemutual.com or from our Customer Service Call Centers. Our Customer Service Call Centers are open from 8 a.m. to 4:30 p.m., Central time, Monday through Friday.

USAble Mutual Insurance Company — 1-800-519-2583

Self-funded group members should call Customer Service using the toll-free telephone number on their ID card.